Before you begin your shift, you’ll need to log in to the mobile app, set your working location, and acknowledge a daily message from management. Once these steps are complete, the app takes you to the home screen where you can access your activities.
Follow along with our video guide.
Set your working location
After logging in, you'll be prompted to set your working location. Your assigned home is displayed at the top. This selection determines which residents and actions you'll see.
To set your working location, follow these steps:
Tap your working location from the list displayed.
Choose one of the following:
Tap All Locations to automatically select all units, displaying residents and actions across the entire home.
Tap a specific unit to show residents and actions for that unit only.
Tap Start Work.
📌 Note: You can change your location selection after logging in.
Acknowledge the daily message
Before the app takes you to the home screen, you’ll be shown a daily message from management. This message is sent to all staff members logging in that day.
To proceed:
Read the daily message.
Tap I have read & understood.
Once acknowledged, the app automatically directs you to the home screen.